FAQ
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Frequently Asked Questions

From Our Correspondence, Last Updated 9/4/2006

 

At The Beginning

 

Where are you located/based out of? How long has your company been involved in this line of work?

We have offices in Lewes, De, and Philadelphia, PA. Our company has been in business since February, 2004. Mortgage leads is the only kind of business we are involved with. Our team members are made up of former mortgage loan officers and former bankers with years of experience combined.

Are you buying leads from another lead source?

No. We generate leads through our own web sites and we advertise on major search engines.

Are you selling leads to another mortgage leads providers?

We are the only company selling our leads. That is why you can rely on the number of times it was sold.

I never had success with internet leads before. Why you're different?

Most mortgage lead companies sell their lead lists as many times as they can. As a result they are continuously looking for new customers - we are not. We have a unique business concept and have no need for a sales force. The loyalty and satisfaction of our current customers allows us to keep our lead prices low even if we are unable to sell 100% of the leads we generate.

Could you tell me how your leads are generated?

We have our own web sites where customers can fill out an application if they are looking for a mortgage or a refinance. We advertise our web sites on such search engines as Yahoo and Google. We do not use spam mail for locating prospects.

Is there a phone number to reach you guys in the event that I need to?

We prefer e-mails, we are trying to be "true internet entity" - it helps us to keep our leads affordable. We answer your e-mails as fast as we can usually in 1-2 hrs, but not more than 24 hrs. You can e-mail us and we will send you our direct phone numbers if you need. In case you need immediate help, you always can call us toll free (877)824-2911

I am working on Internet leads I buy from another company exclusively but they are not exclusive. My guess is that while you are selling me exclusive leads, you-we can not be sure the client hasn't gone to another site and the completion, true?

We can not say if the prospect went to another web site or not. What we can do is count our sales. When you see the amount of times sold, it is a true number. Statistically prospects welcome the first three calls they receive resulting from their application.

My experience with purchasing leads is a very distasteful one. The company I dealt with provided leads that were old. Are your leads recycled?

No, we do not “recycle” or fake leads. We put leads on our system immediately. The moment a prospect hits the “submit button”, it appears on our site so you can be 100% sure that our leads come to you fresh right down to the day if not the minute. We also automatically fund all new accounts with $2 when you sign - so you can download any $2 lead and see how fresh and real it is.

After reading your information it sounds just like all of the other companies. There is nothing that distinguishes your company from the rest.

We did not invent the mortgage lead business; however, we did take a different approach.

I get mine for 7 cents per lead. What makes yours worth 2$per lead??? Are they fresher or something??

7 cents sounds great. Are they census leads - people who are considered to be good prospects due to their demographic data?

How is it possible that the price is only $2- I have been quoted $50!

We generate our leads, we are not brokers. Why are they overpriced? When the leads come in, the system prices them automatically. The price depends on the lead type, the loan amount, and LTV. Once the lead gets older, price is discounting daily. After few days in system the lead must loose 50% of the price.

Are the leads directly from internet inquires and routed to me or mining closed loans information from title companies?

They are direct and real time internet inquiries. We run web sites where people are redirected if they are actively looking for a loan using search engines.

How many leads would you recommend if I’am the only person working on them?

We would say 5-8 leads per day would be okay for one loan officer. If you are only licensed in one state than we would suggest as many as we can provide.

Is a full application taken before I receive the lead?

No. Only a short application is taken with the necessary information to get you started.

Do you run their credit?

No we don’t. We have four credit grades in our application. Excellent, Good, Fair, and Poor. Prospects evaluate the credit themselves.

I'm guessing internet prospects are actively searching the internet for the best rates?

Not really. Since we run search engine ads, we know for sure what they enter as a search phrase. Only a small fraction of people are searching for better rates.

Do you have commercial leads?

We have a certain amount of multi-family leads. Some of them should definitely fall into the commercial category.

Closing Ratio


What is your Closing Ratio?

We built our system to let you choose prospects to contact. You can use our tool allowing you to narrow your search criteria. You can see all information provided including lead comment. The lead quality is one contributing factor to the closing ratio. When working with us you can choose the prospects you want to call. Some loan officers prefer C-credit (Fair and Poor in our classification), some like refi’s, some want purchases. We do not over sell our leads; your application ratio may be as high as 85%. Closing ratio depends on the type of leads you choose, your company, and your experience. Some customers report 40% closing ratios.

Sign UP

 

Are there initial fees?

There are no fees. Sign up is free, you have no obligations. All your funds apply toward lead purchase.

Activation

 

Why do I need to activate my account?

We use the activation procedure to verify the lead delivery. Your e-mail should be valid. If you have a spam filter we should be 100% sure that our e-mail came through.

I received your activation e-mail but there is nothing in it..

We can activate your account manually in case of any troubles with activation. We fund each new account with $2 to check how lead delivery works. Activate and download any $2 lead you like – to know if you’re able to receive it. Feel free to contact the prospect, just tell prospect that you received his/her internet application.

I didn't receive any activation letter, I wanted to log in to buy leads, and it is not allowing me to proceed. I entered my e-mail address and password, still not working.

E-mail us to activate your account. I may happen if you have a spam filter installed. We can activate your account manually and send you few leads or put you on trial to let you test how the system works with your e-mail.

 
First Deposit Returns

 

No offense, but the first time I try this I'm afraid to loose my money.

Try up to three leads. If you're dissatisfied with the first three leads you purchased - we will return 100% of your first deposit same day you request the refund.

 
Refunds

 

I need to know how to return a lead.If I receive a lead having bad phone number, what should I do? Please instruct me on how to return a lead.

Please give us the lead ID#. We will check, delete this lead and return your
money. You can e-mail to sales@globaldatausa.com or use contact form in our web site.

I just tried to contact the client on the lead #1313. The telephone number is not good. Please credit my account for the $28.00 cost on this bad lead. Thank you.

We did refund your money. The lead #1313 is no longer in the system. Thank you.

 
Lead Delivery

 

What e-mail should I use when registering? Is this my personal
email address?


We deliver leads by e-mail. That is why we need a valid e-mail address; also we implement our account activation procedure for e-mail delivery validation. You can see previously purchased leads on-line using our system at the “My Leads” section. You can tune your account to receive e-mail reminding you each time when the lead you would like to browse arrives. Yo can also set-up your account to receive real-time leads according to your criteria.

I need to see my leads on-line.

You should be able to find the lead in your in-coming e-mails. Also you can log into the web site and go to the “My Leads” section and see your leads on line. (For the last three months).

I need to list only my State, not all the leads..

Please use the State Filter to narrow your search.

 
Lead Prices

 

Why prices vary?

Pricing information can be found at www.globaldatausa.com/shop/ - each lead has a ticket. The system is pricing new leads according to the lead type, loan amount, LTV etc. All leads in the system are discounting daily. Both procedures are automatic. If you need more information about pricing, please click GlobalDataUSA Pricing Explained.

 
Lead Exclusiveness, Automatic lead delivery

 

The leads that are exclusive - do they go back into the lead pool for other people to purchase and call?

When we started we thought that we will return leads to the system. In reality we never do, just have no time to do that. Enjoy true exclusive leads!

How do I order exclusive leads? Why some leads disappear?  What's the difference between reminders and lead purchase filters?

If you purchase lead using right box (exclusive) the lead disappears and no longer available. That's why sometimes you can't find them in listing. Two types of filter allow you to choose if you want to see leads before purchase or you want to buy your leads in automatic mode.

Can I buy leads exclusive? How many times leads can be sold? Why do some types of leads are delivered to me in lower volume that your system estimates?

If you choose to buy certain type of leads exclusive, just set up your filter. You can decide to buy certain types of leads exclusive, and others – non exclusive. None exclusive leads can be sold up to 4 times only. In reality, this rarely occurs and average lead never matches 4 filters of different users. Certain leads could be in high demand. If different users set up several exclusive filters for the same lead, the leads are randomly distributed between them.

What’s s the difference between exclusive and non-exclusive?

Once you order and receive a lead exclusively the system will not be sending it to anyone else.

How many filters I can set-up? How can I set up different LTV for purchase and refi?

Create as many filters as you want. Use different parameter sets for different types of leads and different States.

 

Prospecting

 

Some of the numbers that we have been calling are either disconnected or we are getting no answer at all.

We refund your money for such leads. Give us the lead ID#. If you're calling for a couple days, nobody answer, and you not sure that the number is good, keep calling. You can custoner as long as you need. If you can't access customer during one week, please report and we’ll refund your money.

Does anybody call these leads when they submit info to make sure they are serious?

Nobody calls them before posting. We are currently working on weeding out customers who are looking to purchase a home in the distant future; otherwise we would have three times as many leads in our system. The lead comment which we make visible for you can help to distinguish buyers who have an urgency and those you can close.

it doesn't seem as though there are a lot of leads available.

Many leads disappear from the list - when our customers buy leads as exclusive. To save your time and to not miss good leads you can set up Streamline Filter (in one or many of States) – to receive an automatic e-mails when your perfect lead arrives. Or, you can set up an automatic lead delivery filters for certain lead types and States.

 
 
 
 
 
 
Global Data Mining LLC, 16192 Coastal Highway, Lewes, DE, 19958 (877)824-2911
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